Smart Metering & AMI Transformation
Missing Link provides end to end leadership for smart metering and AMI programs, guiding utilities from strategy through stable operations. We help define clear AMI roadmaps and governance structures so early decisions are aligned with regulatory, strategic, operational, and financial objectives. Through targeted POCs and pilots, technologies and processes are validated before large scale investment, reducing delivery risk. During rollout, we provide hands on program and governance support to maintain control over cost, quality, and timelines. As deployments transition into operations, we focus on embedding ownership and optimizing performance. This ensures smart metering delivers sustained operational and business value beyond installation.
• AMI Strategy, Roadmap & Program Setup:
We help utilities define a future‑proof AMI vision and translate it into a structured roadmap and program setup. This includes target architecture, rollout phasing, governance models, and decision checkpoints aligned with regulatory and budget cycles. For example, we support utilities in choosing between regional vs national rollouts or water‑only vs multi‑utility AMI chains. The result is a program that is scalable, defensible, and ready for execution.
• Technology Validation & Introduction (POCs & Pilots)
We design and manage POCs and pilots to validate meters, communication technologies (e.g. LoRa, NB‑IoT), HES/MDM platforms, and operational processes under real‑world conditions. Typical pilots include alarm behaviour validation, data quality checks, or pilot rollouts in mixed urban and rural areas. These validations de‑risk technology choices before large‑scale investment. Utilities gain evidence to confidently proceed or stop.
• Program Governance & Rollout Management
We provide structured PMO and rollout management for complex AMI programs involving multiple vendors, multiple contracting authorities and regions. This includes milestone tracking, risk and issue management, quality control deployment, and steering committee reporting. For example, we coordinate meter supply, installation capacity, and system readiness to avoid rollout bottlenecks. Governance ensures large scale deployment stays on time, on budget, and under control.
• Operational Transition & Value Optimization
After rollout, we support the transition into steady‑state operations by stabilizing processes, data flows, and ownership. This includes alarm tuning, VEE optimization, operational dashboards, and handover to business teams. For example, AMI data is embedded into NRW detection or billing exception handling. This ensures smart metering becomes an operational asset, not just installed infrastructure.
