Nationwide Smart Water Meter Rollout with Multi Utility Integration
Country: Belgium | Industry: Water Utilities |
Project description: Missing Link supported a large‑scale smart water meter rollout within a complex multi‑utility AMI environment. The programme required integration of smart water meters into an existing electricity AMI infrastructure, including HES and MDM interoperability across water, electricity, and gas domains. Missing Link delivered AMI programme support covering technical specifications, smart metering procurement, system integration, and rollout governance. The engagement ensured scalable smart metering deployment, interoperability, and structured control across multiple utility stakeholders.
Services applied: Smart Metering & AMI Transformation · Procurement, Tendering & Contracting · Operations & Workforce Excellence
Smart Meter Technology Validation and Bulk Meter Pilot
Country: Belgium | Industry: Water Utilities
Project description
Missing Link designed and executed a smart water meter pilot to validate bulk meter technology during the tendering phase of a large AMI programme. The pilot assessed communication performance, measurement accuracy, and compliance with technical specifications under real operational conditions. Findings from the pilot directly informed procurement decisions, preventing deployment of non‑compliant smart metering technology. This risk‑based approach strengthened decision‑making and protected long‑term AMI investments.
Services applied
Smart Metering & AMI Transformation · Strategy, Benchmarking & Advisory
AMI Tender Evaluation and Vendor Selection for National Smart Metering Programme
Country: Oman | Industry: Water Utilities
Project description
Missing Link supported a national water utility in the technical and commercial evaluation of bids for a large‑scale AMI programme delivered under a BOOT procurement model. The assignment included smart meter tender evaluation, AMI vendor comparison, and structured negotiation support. Missing Link provided objective, vendor‑independent recommendations through transparent scoring and award reporting. This ensured a defensible procurement outcome for a nationwide smart metering rollout.
Services applied
Procurement, Tendering & Contracting · Strategy, Benchmarking & Advisory · Smart Metering & AMI Transformation
Programme Management Office for Nationwide AMI Rollout
Country: Oman | Industry: Water Utilities
Project description
Missing Link delivered PMO and programme governance services for a nationwide smart meter rollout covering multiple regions. The scope included rollout planning, AMI process standardisation, field deployment oversight, and system integration management. Missing Link coordinated meter installation, commissioning, and MDM acceptance testing to ensure reliable operational handover. The engagement enabled controlled, large‑scale AMI deployment with ongoing operational readiness.
Services applied
Smart Metering & AMI Transformation · Operations & Workforce Excellence
AMI Rollout with Integrated Network Rehabilitation
Country: Oman | Industry: Water Utilities
Project description
Missing Link provided programme governance for an AMI rollout combined with large‑scale water service line rehabilitation. The engagement aligned smart meter deployment with infrastructure renewal activities, integrating planning, execution, and commissioning across both scopes. AMI system integration and acceptance testing were managed alongside field‑level coordination. This approach reduced operational disruption while enabling data‑driven network modernization.
Services applied
Smart Metering & AMI Transformation · Operations & Workforce Excellence
Smart Water Meter Technical Specifications and AMI Tender Support
Country: Oman | Industry: Water Utilities
Project description
Missing Link supported the review and standardisation of smart water meter technical specifications for ongoing and future AMI procurements. The work aligned meter functionality, alarm thresholds, communication settings, and data quality requirements across deployments. Missing Link also supported technical bid evaluation and award reporting. The engagement ensured consistent smart metering standards and reduced long‑term operational variability.
Services applied
Procurement, Tendering & Contracting · Smart Metering & AMI Transformation
Technical Advisory for Performance Based Water Operations Contract
Country: Oman | Industry: Water Utilities
Project description
Missing Link provided technical advisory support for a performance‑based water and wastewater operating contract focused on Non‑Revenue Water reduction. The scope included review of smart metering requirements, customer service KPIs, SLAs, and technical tender documentation. Missing Link supported bid evaluation and negotiation alignment between operational targets and contractual obligations, enabling long‑term performance management.
Services applied
Procurement, Tendering & Contracting · Strategy, Benchmarking & Advisory
Smart Meter Installation Tendering and Field Operations Advisory
Country: Oman | Industry: Water Utilities
Project description
Missing Link supported a water utility in tendering for smart meter installation capacity as part of a large AMI rollout programme. The assignment included review of tender documentation, operational risk analysis, vendor response evaluation, and BAFO assessment. Field operations expertise ensured installation models, quality control, and workforce scalability were addressed upfront.
Services applied
Procurement, Tendering & Contracting · Operations & Workforce Excellence
AI Based Installation Quality Control for Smart Meter Field Operations
Country: Oman | Industry: Water Utilities
Project description
Missing Link supported the development of an AI‑powered computer‑vision solution integrated into a workforce management platform for smart meter installations. The solution automates installation quality assurance through image recognition, OCR, and rule‑based compliance checks. Real‑time validation reduces rework, improves First‑Time‑Right rates, and strengthens data quality at commissioning. This project demonstrates practical AI application in digital utility operations
Services applied
Digital & Data‑Driven Utilities · Operations & Workforce Excellence